Delivery & Returns

Free Mainland UK Delivery

Completely free on all orders over £500 to mainland UK. For orders under £500, a standard £49 fee applies.

White-Glove Service

Our 2-person team brings your sofa to your room of choice, assembles it if required, and removes all packaging.

Delivery Timeline

In-stock items: 3–7 working days. Made-to-order: 4–6 weeks. We confirm your 3-hour window 48 hours before.

Cash on Delivery

Pay your driver via cash or mobile card terminal only once your furniture has arrived and you are satisfied.

30-Day Home Trial

Not delighted? Return any standard item within 30 days of delivery — no awkward questions asked.

Condition of Goods

Items must be returned in original condition. We cannot accept goods that have been damaged or structurally altered.

Collection Fee

A £50 collection fee is deducted from your refund to cover logistics. Faulty items are collected free of charge.

How to Initiate

Email uksofashop.co.uk@gmail.com with your order number. We'll arrange a collection date within 48 hours.