Free White-Glove Delivery on Orders Over £500
UK SofaShop
British Craftsmanship

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UK SofaShop
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Delivery & Returns

Everything you need to know about getting your sofa delivered and our no-fuss return process.

Free Delivery Over £500
3–7 Day Delivery
30-Day Returns
Pay on Delivery
10-Year Guarantee

Delivery

Free Mainland UK Delivery
Completely free on all orders over £500 to mainland UK. For orders under £500, a standard £49 fee applies.
White-Glove Service
Our 2-person team brings your sofa to your room of choice, assembles it if required, and removes all packaging.
Delivery Timeline
In-stock items: 3–7 working days. Made-to-order: 4–6 weeks. We confirm your 3-hour window 48 hours before.
Cash on Delivery
Pay your driver via cash or mobile card terminal only once your furniture has arrived and you are satisfied.

Returns

30-Day Home Trial
Not delighted? Return any standard item within 30 days of delivery — no awkward questions asked.
Condition of Goods
Items must be returned in original condition. We cannot accept goods that have been damaged or structurally altered.
Collection Fee
A £50 collection fee is deducted from your refund to cover logistics. Faulty items are collected free of charge.
How to Initiate
Email uksofashop.co.uk@gmail.com with your order number. We'll arrange a collection date within 48 hours.
Have a specific question?
Our team can advise on delivery slots, access requirements, and returns.
Contact Us